This User Agreement (“Agreement”) is between You, the user of this website or client of Hillstar Building Management Ltd (“Hillstar”, “we”, “us”), and Hillstar Building Management Ltd, registered in England & Wales (Company No. 07294496), whose registered office is Gear House, Saltmeadows Road, Gateshead, Tyne & Wear, NE8 3AH.
This Agreement sets out the terms under which you may use our website and/or engage with our services.
By accessing or using this website or submitting any enquiry via our contact forms, you agree to comply with this Agreement. If you do not agree, please do not use the site or submit any service request.
You may use this website and submit contact/enquiry forms solely for legitimate reasons—such as requesting a quotation, service, or information. You must not:
Use the site for unsolicited communications (spam), automated scripts, or other improper purposes
Impersonate others or provide misleading information
Harvest or reuse any personal data for unauthorized purposes
We reserve the right to block, suspend, or delete any access or enquiry that violates these terms.
Enquiries submitted via this site do not constitute a binding contract. Any formal engagement of services (e.g., water treatment, fire safety, maintenance) will be governed by a separate, written Service Agreement or Building Management Agreement, clearly outlining scope, fees, liability, insurance, and termination.
Hillstar will not commence significant work until an appropriate agreement has been signed.
Use of this website is at your own risk. While we strive to ensure accurate and current information, Hillstar makes no warranties as to its completeness or accuracy.
Our liability for any claims arising out of your use of this website or initial enquiry is limited to the cost of one standard site visit or quotation.
Under no circumstances shall Hillstar be liable for indirect, consequential, or special loss.
Where you supply personal data (e.g., name, email, telephone), we collect and process this data in line with our Privacy Policy and UK GDPR rules. We use this data solely to respond to your enquiry or provide services, and we do not share it without your consent, unless required by law.
All website content (text, images, design, logos) is owned or licensed by Hillstar and protected by copyright laws. You may view, download, or print material for personal or business enquiry only. You may not reproduce, modify, distribute or exploit any material without our prior written consent.
This Agreement and any disputes arising from your use of our site or initial engagement will be governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts in that jurisdiction.
Hillstar may update this User Agreement at any time by publishing a revised version on the website. Continued use of the site or submission of enquiry after such changes signifies your acceptance of the updated terms.